If you encounter a problem with our software, please browse our support
desk first for a quick solution.
In 95% of all cases, you'll find the solution within minutes by browsing our
support desk. For example, if you have lost your unlock code for ARELIS or IBP, click
here.
If you cannot find the solution in our support desk, use one of the following
contact forms:
Note that we don't offer support by phone. We understand that
many people are more comfortable with phone support, but it's
a simple
resource
problem - we're
a quite small operation and telephone technical support is simply
too staff- and time-intensive to be
practical. We apologize if this causes any inconvenience.
You will always get a reply to your email within 24 hours (Monday
to Friday)