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Axandra Customer Support

We’re here to help. If you have questions or comments about IBP, please read the following:

1. How to retrieve your unlock code:

Enter the email address you used when you ordered, and we’ll email you the code instantly! If you can’t remember, or changed your email address, write us (see below) and we’ll look it up by hand.


2. Internet connection problems

If IBP reports Internet connection problems, the following will help you:

If you cannot find the solution above, contact us at supportaxandra.com.